Ever called technical support? I recall calling on behalf of my dad once or twice as a kid because I knew the tech jargon better than he did. But I honestly don't think I've ever called a support line for myself. Why? Everything's on Google - I mean the Internet - these days. The way I figure is, if the collective wisdom of the whole world doesn't have a ...

Apple! They were just ranked number one in the world in technical support by this survey. And going to your local Apple store may be even better than calling. Thanks for the link, Kristina.